Burch Phillips & Co. is a Recognised Sole Practice law practice constituted under the laws of England & Wales. Stephen Phillips of Burch Phillips & Co is a solicitor authorised to practice in England & Wales.
Burch Phillips & Co. is authorised and regulated by the Solicitors Regulation Authority in the United Kingdom under practice number 652439. Our professional rules are set out in the Solicitors' Code of Conduct 2013 a copy of which can be accessed, in English, from the Solicitors Regulation Authority website at: https://www.sra.org.uk/solicitors/standards-regulations/code-conduct-solicitors/ . Our VAT Registration Number is 226 0517 91 Details of professional indemnity insurance can be obtained from Stephen Phillips
COMPLAINTS
Burch Phillips & Co. is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact us to discuss your concerns. We have a procedure in place which details how we handle complaints which is available upon application.
If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman at Legal Ombudsman, PO Box 15870 Birmingham B30 9EB; Website - www.legalombudsman.org.uk; Tel - 0300 555 0333; E-mail - enquiries@legalombudsman.org.uk to consider the complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.